Customer Satisfaction Surveys conducts in-depth market research surveys. Executive interviewing specialists. Telephone, mail, online surveys. Site Map
Customer Satisfaction
Surveys, Ltd.™
For projects
involving computer assisted telephone interviewing (CATI), clients may securely access real-time reports via the
Internet. We customize reports by project and client
requirements.
Samples follow
(based on fictional projects).
Project List Report
Project
Name
Completes
& Quotas
%
Comp
Demo Survey #1
412/800
51.5%
Demo Survey #2
500/500
100%
Note: You will not be able to update or post
to this page as it is a non-functioning demo.
Production
Report
Currently Taking Survey - 15
Done
Target
Cum.
Daily
%
Done
#
Left
No.
413
0
51.62
%
387
QTA1
156
0
31.2
%
344
QTA2
152
0
50.66
%
148
QTA3
51
0
17
%
249
QTA4
44
0
88
%
6
QTA5
2
0
-
0
QTA6
0
0
-
0
Note: You will not be able to update or post to
this page as it is a non-functioning demo.
Survey Disposition Report
Date
Mail Survey Sent
Number Sent
Bad Add.
1/24/2001
1172
46
1/25/2001
221
00
1/26/2001
1399
53
1/29/2001
144
00
1/30/2001
67
12
1/31/2001
142
22
1/31/2001
70
00
1/31/2001
1936
12
Cumulative Report
COMPLETES
430
TERMOUTS
2940
COMPLETES FROM
CLIENT DATABASE
123
Completion Rate
22.86%
Note: You will not be able to update or post
to this page as it is a non-functioning demo.
Q&A Data Report
Q&A
Data
Report
SAMPLE
TOTAL
ANSWER
394
100.0
NO
ANSWER
31
VALID
SAMPLE
394
100.0
Q1.
Please record respondent position.
TOTAL
ANSWER
403
100.0
NO
ANSWER
22
CEO
203
50.4
CFO
200
49.6
Q2.
About how often in a typical month do you
access the web site?
TOTAL
ANSWER
403
100.0
NO
ANSWER
22
Three
Times A Month Or Less Often. -
-
-
One
to Three Times A Week
308
76.4
Four
or More Times A Week
95
23.6
TARGET
GROUP
TOTAL
ANSWER
403
100.0
NO
ANSWER
22
Quota1
156
38.7
Quota2
152
37.7
Quota3
51
12.7
Quota4
44
10.9
Q9.
I am going to read a list of suppliers to
your industry. Please
tell me which supplier names you recognize.
TOTAL
ANSWER
403
100.0
NO
ANSWER
22
Co.
1
31
7.7
Co.
2
380
94.3
Co.
3
251
62.3
Co.
4
137
34.0
Co.
5
270
67.0
Co.
6
202
50.1
Co.
7
57
14.1
Co.
8
394
97.8
Co.
9
295
73.2
Co.
10
26
6.5
Co.
11
44
10.9
Co.
12
242
60.0
Co.
13
39
9.7
Co.
14
166
41.2
Co.
15
117
29.0
Co.
16
92
22.8
Co.
17
176
43.7
Co.
18
64
15.9
Co.
19
382
94.8
Co.
20
8
2.0
Q34.
Which of the following categories includes
your company's total annual revenue?
TOTAL
ANSWER
425
100.0
NO
ANSWER -
-
-
Under
$15 mil
43
10.1
$15
mil - $19 mil
22
5.2
$20
mil - $24 mil
42
9.9
$25
mil - $34 mil
67
15.8
$35
mil - $49 mil
84
19.8
$50
mil - $74 mil
88
20.7
$75
mil - $99 mil
34
8.0
$100
mil or more
45
10.6
SUMMARY
TOTAL
ANSWER
425
100.0
NO
ANSWER -
-
-
01
425
100.0
02
-
-
-
03
-
-
-
04
-
-
-
05
-
-
-
06
-
-
-
07
-
-
-
08
-
-
-
09
-
-
-
10
-
-
-
Note: You will not be able to update or
post to this page as it is a non-functioning demo.