Customer Satisfaction Surveys conducts in-depth market research surveys.  Executive interviewing specialists.  Telephone, mail, online surveys. Site Map

Customer Satisfaction Surveys, Ltd.

For projects involving computer assisted telephone interviewing (CATI), clients may securely access real-time reports via the Internet.  We customize reports by project and client requirements.  

Samples follow (based on fictional projects). 

Project List Report

Project Name Completes & Quotas % Comp

Demo Survey #1

412/800 51.5%

Demo Survey #2

500/500 100%

Note: You will not be able to update or post to this page as it is a non-functioning demo.

 Production Report

Currently Taking Survey - 15
Done Target Cum. Daily % Done # Left

No.

413

0

51.62 % 387

QTA1

156

0

31.2 % 344

QTA2

152

0

50.66 % 148

QTA3

51

0

17 % 249

QTA4

44

0

88 % 6

QTA5

2

0

- 0
QTA6 0

0

- 0


Note: You will not be able to update or post to this page as it is a non-functioning demo.

Survey Disposition Report

Date  Mail Survey Sent Number Sent

Bad Add.

1/24/2001 1172 46
1/25/2001 221 00
1/26/2001 1399 53
1/29/2001 144 00
1/30/2001 67 12
1/31/2001 142 22
1/31/2001 70 00
1/31/2001 1936 12

Cumulative Report

COMPLETES 430
TERMOUTS 2940
COMPLETES FROM CLIENT DATABASE 123

 

Completion Rate 22.86%

Note: You will not be able to update or post to this page as it is a non-functioning demo.

Q&A Data Report

Q&A Data Report
SAMPLE
TOTAL ANSWER 394 100.0
NO ANSWER 31  
VALID SAMPLE 394 100.0
 
Q1. Please record respondent position.
TOTAL ANSWER 403 100.0
NO ANSWER 22  
CEO 203 50.4
CFO 200 49.6
 
Q2. About how often in a typical month do you access the web site?
TOTAL ANSWER 403 100.0
NO ANSWER 22  
Three Times A Month Or Less Often. - - -
One to Three Times A Week 308 76.4
Four or More Times A Week 95 23.6
 
 TARGET GROUP
TOTAL ANSWER 403 100.0
NO ANSWER 22  
Quota1 156 38.7
Quota2 152 37.7
Quota3 51 12.7
Quota4 44 10.9
 

Q9. I am going to read a list of suppliers to your industry. Please tell me which supplier names you recognize.

TOTAL ANSWER 403 100.0
NO ANSWER 22  
Co. 1 31 7.7
Co. 2 380 94.3
Co. 3 251 62.3
Co. 4 137 34.0
Co. 5 270 67.0
Co. 6 202 50.1
Co. 7 57 14.1
Co. 8 394 97.8
Co. 9 295 73.2
Co. 10 26 6.5
Co. 11 44 10.9
Co. 12 242 60.0
Co. 13 39 9.7
Co. 14 166 41.2
Co. 15 117 29.0
Co. 16 92 22.8
Co. 17 176 43.7
Co. 18 64 15.9
Co. 19 382 94.8
Co. 20 8 2.0
 

Q34.  Which of the following categories includes your company's total annual revenue?

TOTAL ANSWER 425 100.0
NO ANSWER - - -
Under $15 mil 43 10.1
$15 mil - $19 mil 22 5.2
$20 mil - $24 mil 42 9.9
$25 mil - $34 mil 67 15.8
$35 mil - $49 mil 84 19.8
$50 mil - $74 mil 88 20.7
$75 mil - $99 mil 34 8.0
$100 mil or more 45 10.6
 
 
SUMMARY
TOTAL ANSWER 425 100.0
NO ANSWER - - -
01 425 100.0
02 - - -
03 - - -
04 - - -
05 - - -
06 - - -
07 - - -
08 - - -
09 - - -
10 - - -

Note:  You will not be able to update or post to this page as it is a non-functioning demo.

 

 
Home About Us Management Clients Contact Us Search Contact Home